Privacy Policy

Last updated: January 2026

Galilee Wine ("we", "us", or "our") operates the website galileewine.pro and the visitor center at Moshav Ramot Naftali Visitor Center, Upper Galilee 1383000, Israel (Company No. 542515576). This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a reservation.

1. Information We Collect

Information you provide

When you submit a reservation request or contact form, we may collect:

  • Full name
  • Email address
  • Phone number
  • Preferred visit date and number of guests
  • Any message or special requests you include

Information collected automatically

When you browse our website, we may automatically collect:

  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • IP address (anonymised where possible)

Cookies

We use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can manage cookie preferences through your browser settings. Our cookie consent banner allows you to accept or decline non-essential cookies.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm tasting and tour reservations
  • Respond to your enquiries and provide customer support
  • Send booking confirmations and visit reminders
  • Improve our website and visitor experience
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity — to fulfil reservation requests you submit
  • Legitimate interests — to improve our services and communicate with guests
  • Consent — for non-essential cookies and optional marketing communications
  • Legal obligation — where required by Israeli law

4. Data Retention

We retain reservation and contact data for up to three years after your last visit, unless a longer retention period is required by law. Website analytics data is retained in aggregated form and does not identify individual visitors.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Third-Party Services

Our website may use third-party services for analytics and font delivery (e.g., Google Fonts). These providers have their own privacy policies governing the data they collect. We select providers that comply with applicable data protection standards.

7. Your Rights

Under applicable data protection law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is consent-based

To exercise any of these rights, contact us at taste@galileewine.pro.

8. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors. Tastings involving alcohol are available only to guests aged 18 and over.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Galilee Wine
Moshav Ramot Naftali Visitor Center
Upper Galilee 1383000, Israel
Email: taste@galileewine.pro
Phone: +972 4 555 4465
Company No. 542515576